← Atlas/Sheet 15/AI/ML · NLP

SwarBhaav

Call-centre sentiment & coaching dashboard

Role

Full-stack + ML

Timeline

2023

Year

2023

Category

AI/ML · NLP

Interactive demo— simulated, runs in your browser

Survey notes

Dual-dashboard call-centre solution for rookies and managers. Chat summarization with sentiment scores and keywords, audio sentiment analysis with seven-emotion classification via librosa, and a robust MongoDB-backed reporting system.

Notable terrain

  • 01Dual Dashboards
  • 02Chat Analysis
  • 03Audio Sentiment Analysis
  • 04Comprehensive Reporting System

Next sheet

Attire AI